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Product information, technical support and institutional quotations

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Email info@peptralabs.com for product information, Certificate of Analysis requests, bulk quotes, institutional purchase orders or technical questions. One address reaches the whole team.

Support hoursMonday to Friday, 09:00-18:00 Europe/Sofia
First replyWithin 24 hours on business days
LanguagesEnglish, Spanish
MerchantNexus Research Laboratories EOOD, Sofia, Bulgaria

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Why research labs choose Peptra Labs

Purity data per batchBatch-level Certificate of Analysis information shows the purity result and the batch number printed on the vial, kept accessible for audit.
EU dispatchShipped within the European Union with tracking supplied after handover to the carrier.
Research-use complianceSupplied as Research Use Only. Institutional invoicing with VAT details on request.
Named counterpartyA registered legal entity stands behind every order, not an anonymous storefront.

Before you write

Two things make a reply faster: your order number if the question concerns an existing order, and the batch number printed on the vial if it concerns a specific lot. Most questions about a shipment can be answered immediately with those two references.

Institutional and bulk enquiries

Send the compounds, quantities, delivery address and any procurement reference your institution requires. We reply with a formal quotation that can be attached to your internal approval process. If batch records need to be retained for audit, say so when ordering so the lot is recorded against your account at the time of purchase rather than reconstructed later.

Email the team

Product information, technical support, Certificate of Analysis requests and quotations.

info@peptralabs.com