1. Who controls your data

Peptra Labs is operated by Nexus Research Laboratories EOOD, Bulgaria. We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications with our customer service team
  • Research institution or company affiliation

2. How we use information

We use personal information to:

  • Process and fulfil orders
  • Communicate about orders, claims, account activity and support requests
  • Manage payment confirmation, fraud prevention and site security
  • Measure website performance through analytics where consent is required
  • Improve site content, checkout flow and customer support
  • Comply with legal, tax, accounting and regulatory obligations

3. Service providers

We may share information with service providers that help operate the site and fulfil orders: hosting and ecommerce infrastructure, payment providers and manual payment review tools, shipping and logistics providers, and website analytics where enabled with the required consent. We do not sell personal data.

4. Security and retention

  • Encrypted site traffic where supported
  • Limited access to order and customer data
  • Secure payment handling through payment providers rather than storage of full card data by Peptra
  • Retention only as long as needed for orders, support, legal, accounting, fraud prevention and compliance purposes

5. Your rights

Depending on your jurisdiction, including under GDPR where applicable, you may have the right to request access, correction or deletion, object to or restrict certain processing, and withdraw consent for analytics or marketing where processing is based on consent.

6. Cookies and analytics

The site uses essential cookies for site operation and may use analytics to measure traffic and improve content where consent is required. Advertising pixels are not currently used. You can manage cookies through the site consent tool and through your browser.

7. Contact

For privacy questions or data requests, contact info@peptralabs.com.

Last updated: May 2026

Data controller

The data controller for personal data collected through this website is Nexus Research Laboratories EOOD, UIC (Unified Identification Code) 208894351, registered office Str. Vrabcha 17A, Floor 1, Apt. 3, Oborishte District, Sofia 1000, Bulgaria. GDPR requests: access, correction, deletion, objection or withdrawal of consent, should be sent to info@peptralabs.com.